Terms and Conditions and Refund Policy

Terms and Conditions and Refund Policy

Please read the information listed below as each booking is subject to these standard terms and conditions.

The registration form should be completed and returned with full payment. Payment can be by credit card, or electronic fund transfer on request.  Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received.

You will receive confirmation within 5 working days of your registration and payment via email, mail, or telephone.

Cancellation, Postponement and Substitution Policy

You may substitute delegates at any time by providing reasonable advance notice to ICCWS.

Participants may cancel up to 8 weeks prior to the event for a full refund. A 20% cancellation fee will apply up to 4 weeks prior to the event. No refunds will be granted for cancellations made within 4 weeks of the event.

In the event that ICCWS cancels the event for any reason, you will receive a credit for 100% of the fee paid..

In the event that ICCWS postpones the event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the fee paid.

ICCWS is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. ICCWS shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency.

Please note that while we will confirm speakers and topics in advance of the symposium, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, ICCWS reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.


All ‘Early Bird’ Discounts require payment at time of registration and before the cut-off date in order to receive the discount.